Privacy Policy

1. Introduction

At Quill (operated by Tokenshop LLC), we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our interactive journaling platform and AI-powered conversation features.

2. Information We Collect

We collect the following types of information:

Basic Authentication Information

• Phone Number (for login)
• Name (this does not have to be your real name)
• A short bio (optional)

Journal Content & Insights

• Journal entries and reflections
• Conversations with our AI assistant (Athena)
• Usage patterns and analytics

3. How We Use Your Information

We collect and use information for several key purposes designed to deliver, maintain, and enhance our services. We use your information for:

1. Providing Our Services

   The information we gather is essential to delivering our services. This includes using your account details to grant access to Quill, applying your preferences to personalize your experience, and storing your journal entries so you can view them whenever you wish

2. Providing Our Services

   We use collected information to ensure everything functions properly. This may involve analyzing technical data from your devices and interactions to troubleshoot issues, maintain compatibility, and ensure smooth, reliable performance.

3. Improving Our Services

   We aggregate anonymized data to helps us understand user trends and behavior. These insights allow us to refine features, enhance usability, and improve overall experience.

4. Developing New Services

   The information we collect can guide innovation and inspire new ideas. It helps us understand what users value, enabling us to design new features and services that meet evolving needs and expectations.

5. Personalizing Your Experience

   We may use your information to tailor Quill to you—remembering your settings, suggesting features, or displaying content that aligns with your interests and preferences.

In each of these scenarios, we ensure your data is handled securely and only used to the extent necessary to provide you with the services you have requested.

4. Data Security

Your journal entries are private and confidential. We implement industry-standard security measures to protect your personal information:

• Data Encryption for Journal Content: Journal entries are encrypted at rest with AES-256 and in transit via TLS
• Secure Data Storage with Regular Backups: Our data stores are HIPAA and SOC 2 Type 2 compliant with customer data backed up daily
• Limited Access Controls for Our Team: Only authorized team members with a legitimate need can access user data, and all access is carefully monitored and logged
• Regular Security Audits and Updates: We conduct ongoing security assessments and apply updates to safeguard our systems against potential vulnerabilities

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal journal content. Your privacy and trust are fundamental to what we do. In very limited circumstances, we may share certain information — but only when absolutely necessary. This may occur if you have given us your explicit consent to do so, if we are legally required to comply with a court order or other legal obligation, or if it is necessary to protect the safety, rights, or security of our users or the integrity of our services. Outside of these specific situations, your journal content remains completely private and accessible only to you.

6. Your Rights and Choices

You have full control over your personal information. This includes the right to access the data we hold about you, request corrections or updates to ensure it remains accurate, and permanently delete your account along with all associated data if you choose to stop using our services. You can also export your journal entries for your own records at any time and opt out of receiving non-essential communications from us.

7. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time, and we will securely delete your information within 30 days.

8. Changes to This Policy

Quill reserves the right to change or update this Privacy Policy or any of our policies or practices, at any time. Your continued use of the Service constitutes your agreement to abide by the Privacy Policy, policies or practices as changed.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

Email: support@tokenshop.ai
Company: Tokenshop LLC